In this episode Brian and Joost talk about why empathy is important, how empathy can be applied in design and how it would work in a workshop format. In October 2019, Joost is hosting a workshop at Design Thinking Conference, so they’ve taken an ‘Open Kitchen’ approach and used this podcast to lay the foundation of that workshop.
Brian is our Empathic Design Guru, and takes us on a deep dive in this episode. Tune in to hear how that goes and learn the truths of empathy in design. For example, did you know there is more than 1 type of empathy?
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